Frequently Asked Questions.

What is Silvora Jewellery known for?

Silvora Jewellery is renowned for its exquisite craftsmanship, creating elegant and timeless pieces that celebrate individuality and sophistication.


Where can I purchase Silvora Jewellery?

You can explore and purchase our jewellery exclusively through our official website, silvorajewellery.in


Are Silvora pieces made with genuine materials?

Absolutely. Silvora Jewellery is crafted using authentic materials, including genuine gemstones, precious metals, and exceptional attention to detail.


Can I customize a piece to my preference?

At the moment, we offer a curated collection, but we're always looking to cater to our customers' desires. Contact our customer support for information on customization options.


What's the inspiration behind Silvora's designs?

Our designs draw inspiration from a blend of timeless aesthetics and contemporary trends, resulting in pieces that are both classic and fashionable.


How do I care for my Silvora Jewellery?

We provide care instructions with each piece. In general, store your jewellery in a cool, dry place and clean with a soft, non-abrasive cloth. Avoid chemicals, perfumes, and excessive moisture.


Do you offer international shipping?

Yes, we offer international shipping to many countries. Check available destinations during checkout on our website.


What's your return and exchange policy?

We offer a hassle-free return and exchange policy within a specified timeframe from the date of delivery. Refer to our Returns & Exchanges page for details.


How can I track my order?

Once your order ships, we'll email you a tracking number to monitor its status.


Do you have a physical store?

No, Silvora Jewellery is exclusively available online. We don't have physical retail locations.


Is my personal information safe on your website?

Yes, we take data security seriously. Our website uses advanced encryption and security measures to protect your information.


How can I contact Silvora's customer support?

Reach us by email at silvorajewellery.help@gmail.com or by WhatsApp Support at +918320527723. We're here to assist you!

     

    Feel free to contact us for further questions or assistance. Your satisfaction is our priority.